PRIVACY POLICY
Privacy Policy
Effective Date: Jan 1, 2020
At My Elixir Beauty ("we," "us," "our"), protecting your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
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Information We Collect
We may collect the following types of personal information:
• Identity Information: such as your name, date of birth, address, phone number, and email address.
• Medical Information: such as health history, treatment plans, consultation notes, and photos (with consent).
• Payment Information: for processing transactions securely.
• Technical Information: such as IP address, browser type, and usage patterns on our website (via cookies and analytics tools).
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How We Obtain Your Consent
By using our website, booking appointments, signing up for our services, or voluntarily providing your personal information, you provide express or implied consent for us to collect, use, and disclose your information as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, we may not be able to provide certain services.
To withdraw your consent, please contact us by email or phone (contact details are listed at the end).________________________________________
How We Use Your Information
We collect and use your information to:
• Provide, customize, and improve our medical aesthetic services.
• Schedule and manage your appointments.
• Communicate important information regarding your treatments.
• Send updates, promotions, and educational content (only if you have opted-in).
• Fulfill legal, regulatory, and insurance requirements.
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How We Protect Your Information
We implement strict physical, administrative, and technological safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Examples include secure electronic medical records, encrypted communications, and staff confidentiality agreements.
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Data Storage and Retention
Your information is securely stored in Canada and on secure cloud servers located in the United States".
We retain personal information only as long as necessary to fulfill the identified purposes or as required by applicable laws and professional regulations.
After that, information is securely destroyed or anonymized.
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Disclosure of Personal Information
We do not sell, trade, or rent your personal information.
We may share information with:
• Authorized staff and healthcare professionals involved in your care.
• Trusted third-party service providers (e.g., appointment booking software, payment processors) who are bound by confidentiality agreements.
• Regulatory or legal authorities if required by law.
Some service providers may be located outside of Canada, and your information may be subject to the laws of those jurisdictions.
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Your Rights
Under Canadian privacy laws, you have the right to:
• Access your personal information.
• Request corrections to your information.
• Withdraw your consent at any time.
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
Office of the Privacy Commissioner of Canada Contact:
Website: https://www.priv.gc.ca
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Cookies and Website Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with a new effective date.
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Contact Us
For questions about this Privacy Policy, accessing or correcting your information, or withdrawing consent, please contact:
My Elixir Beauty Clinic
613-255-0566
myelixir@outlook.com
145 Cambie Road, Gloucester ON, K1X 0A7